FAQs
Are you a trading company or a factory?
Our company is "Chaozhou Chuanghe Plastic Products Co., Ltd." and we have our own factory in Chaozhou, Shantou. We integrate sales and production, responsible for integrating and unifying the factory's products to the external world. After all, in terms of reception, market environment, product awareness, style, and even intellectual property protection, our marketing team is more professional in the front end of the market. Our company has independent accounting and can provide requirements, QC, design suggestions, etc. to the factory from the customer's perspective. In this way, we can develop in the longer term.
What qualifications or certificates do you have?
Our product has a certificate of appearance design and a testing report.
What is your minimum order quantity?
We are looking for ways to establish long-term cooperation with our clients, and we hope to engage in more creative and flexible business cooperation with you. Therefore, the minimum order quantity can be negotiated.
How to obtain the price?
ODM: Please tell us the products you are interested in and the quantity you need. It would be best if you could provide pictures, and we will offer you the most favorable price.
What types of printing and processing options are available for customized packaging?
We offer a wide range of printing and post-press processing options, including screen printing, hot stamping, color spraying, silver stamping, etc.
Regarding the sample?
We welcome ordering samples to test and inspect the quality. We will provide 1-3 samples for free, and the sample shipping fee will be paid by your side. The sample for sampling needs to be charged, and the specific cost will be communicated with customer service personnel. The delivery cycle is approximately 7 days.
Can I request specific materials for customized packaging?
Yes, we provide various materials for customized packaging, including plastic, glass, etc.
Do you provide packaging solutions for different types of cosmetics (such as skin care products, cosmetics and perfume)?
Yes, we have extensive experience in creating packaging solutions for various cosmetics.
What is your minimum order quantity if I want to customize a logo or design on a product?
Different products have different minimum order quantities. Please negotiate with our sales personnel before purchasing.
What is the average delivery cycle?
For large-scale production, the delivery cycle is approximately 15-20 days after receiving the deposit. After the sample is confirmed, we will receive your deposit and start producing the sample you confirmed. After the bulk production is completed, you will pay the remaining payment and we will arrange shipment for you. If our delivery cycle does not match your deadline, please contact us, and we will negotiate the specific delivery time with you when the order is placed.
Do you offer eco-friendly packaging options?
Yes, we offer eco-friendly packaging options for those who want to minimize their environmental impact.
How is the quality of your product?
We will make samples and send them to customers for confirmation before mass production. After the samples are approved, we will start mass production, conduct 100% inspection during the production process, and then conduct spot checks before production.
How long will I get your reply?
We have a professional customer service team that can respond to buyer needs in a timely manner. We will reply to you as soon as possible and serve our customers wholeheartedly.
How to deliver?
Our delivery methods are logistics and sea freight. It will be delivered to your country within approximately 15-30 days. If you have other preferred shipping methods, you can inquire about delivery requirements.
Can you provide logistics services for transporting customized packaging?
Yes, we can assist you in customizing the logistics and transportation of packaging orders.
Regarding after-sales service?
For quality issues discovered after sales, we will provide the highest quality service to minimize unnecessary losses.
Why are we the most suitable choice for you?
1. Focused on cosmetic license manufacturing in Shantou, China for over 10 years.
2. Stronger development capabilities.
3. Stronger manufacturing capabilities.
4. Our professional QC team conducts strict quality control.
5. Our product has gained recognition from all customers.
6. More than 95% of our customers place repeat orders.
7. We can accept payment by wire transfer or letter of credit.
8. We offer the most products for you to choose from.
9. Support sample confirmation, we can manufacture samples according to your needs for your use first.
10. Quick response.
11. Safer and faster transportation.
2. Stronger development capabilities.
3. Stronger manufacturing capabilities.
4. Our professional QC team conducts strict quality control.
5. Our product has gained recognition from all customers.
6. More than 95% of our customers place repeat orders.
7. We can accept payment by wire transfer or letter of credit.
8. We offer the most products for you to choose from.
9. Support sample confirmation, we can manufacture samples according to your needs for your use first.
10. Quick response.
11. Safer and faster transportation.
Can I apply for an urgent order for customized packaging?
Yes, we can meet urgent orders for customized packaging based on our production plan and capacity.
What types of covers and allocation options are available for custom packaging?
We provide various closures and distribution options for customized packaging solutions, including pumps, spray, droppers, etc.
Where is the loading port?
Shantou/Shenzhen.